Automatic Extraction of Opinion-based Q&A from Online Developer ChatsTechnical Track
Thu 27 May 2021 09:20 - 09:40 at Blended Sessions Room 2 - 2.6.2. Q&A in Online Platforms: Stack Overflow #1
Virtual conversational assistants designed specifically for software engineers could have a huge impact on the time it takes for software engineers to get help. Research efforts are focusing on virtual assistants that support specific software development tasks such as bug repair and pair programming. In this paper, we study the use of online chat platforms as a resource towards collecting developer opinions that could potentially help in building opinion Q&A systems, as a specialized instance of virtual assistants and chatbots for software engineers. Opinion Q&A has a stronger presence in chats than in other developer communications, thus mining them can provide a valuable resource for developers in quickly getting insight about a specific development topic (e.g., What is the best Java library for parsing JSON?). We address the problem of opinion Q&A extraction by developing automatic identification of opinion-asking questions and extraction of participants’ answers from public online developer chats. We evaluate our automatic approaches on chats spanning six programming communities and two platforms. Our results show that a heuristic approach to opinion-asking questions works well (.87 precision), and a deep learning approach customized to the software domain outperforms heuristics-based, machine-learning-based and deep learning for answer extraction in community question answering.
Wed 26 MayDisplayed time zone: Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna change
20:40 - 21:40 | 2.6.2. Q&A in Online Platforms: Stack Overflow #1Journal-First Papers / Technical Track at Blended Sessions Room 2 +12h Chair(s): Francisco Servant Virginia Tech | ||
20:40 20mPaper | Reading Answers on Stack Overflow: Not Enough!Journal-First Journal-First Papers Haoxiang Zhang Centre for Software Excellence, Huawei, Canada, Shaowei Wang University of Manitoba, Tse-Hsun (Peter) Chen Concordia University, Ahmed E. Hassan School of Computing, Queen's University Pre-print Media Attached | ||
21:00 20mPaper | An Empirical Study of Developer Discussions in the Gitter PlatformJournal-First Journal-First Papers Osama Ehsan Queen's University, Canada, Safwat Hassan Thompson Rivers University, Mariam El Mezouar Royal Military College, Ying Zou Queen's University, Kingston, Ontario Pre-print Media Attached | ||
21:20 20mPaper | Automatic Extraction of Opinion-based Q&A from Online Developer ChatsTechnical Track Technical Track Preetha Chatterjee University of Delaware, Kostadin Damevski Virginia Commonwealth University, Lori Pollock University of Delaware Pre-print Media Attached |
Thu 27 MayDisplayed time zone: Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna change
08:40 - 09:40 | 2.6.2. Q&A in Online Platforms: Stack Overflow #1Journal-First Papers / Technical Track at Blended Sessions Room 2 | ||
08:40 20mPaper | Reading Answers on Stack Overflow: Not Enough!Journal-First Journal-First Papers Haoxiang Zhang Centre for Software Excellence, Huawei, Canada, Shaowei Wang University of Manitoba, Tse-Hsun (Peter) Chen Concordia University, Ahmed E. Hassan School of Computing, Queen's University Pre-print Media Attached | ||
09:00 20mPaper | An Empirical Study of Developer Discussions in the Gitter PlatformJournal-First Journal-First Papers Osama Ehsan Queen's University, Canada, Safwat Hassan Thompson Rivers University, Mariam El Mezouar Royal Military College, Ying Zou Queen's University, Kingston, Ontario Pre-print Media Attached | ||
09:20 20mPaper | Automatic Extraction of Opinion-based Q&A from Online Developer ChatsTechnical Track Technical Track Preetha Chatterjee University of Delaware, Kostadin Damevski Virginia Commonwealth University, Lori Pollock University of Delaware Pre-print Media Attached |